WS 2: Travel habits




PowerBI report

BEST Survey and Key figure database

The results from the BEST Surveys conducted from 2001 until today are available in a PowerBI report, together with the BEST Key figure database. You can log in to the application here. If you need access, please contact BEST project manager.


Register as a user

Register as a user of the web site

To get access to the password restricted area of this web site you have to register. Everybody that is working in one of the organisations participating in BEST could register as a user. To register click here - click at the button "Sign up" and fill out the form with the following information:


  •  First name
  •  Last name
  •  Username (of your own choice)
  •  Password (of your own choice)
  •  E-mail


Click "Register" and the registration process is completed. The BEST project manager will give you access to the site in a couple of days.

As a registered user you get access to the restricted area of this web site.


BEST Organising Committee

Jens Plambeck, BEST Chair, Chef strategisk utveckling, SL

Gabriella Nilsson, BEST Vice Chair, Head of Analysis, SL (

Kjetil Vrenne, BEST Project Coordinator, ECAS, ( +47 922 53 471




Workshop 2 - 2022: Changing travel behaviour - post covid

The BEST workshop about “Changing travel behaviour – post covid” took take place on the 16th of November. The topic of the workshop was related to the following issues:

  • Which customer groups have you “lost”, and who has returned?
  • Has the travel behaviour changed to other green modes like walking or bicycling, or to trips made by car?
  • When do you expect demand to be back at 2019 levels? 
  • How has covid changed the overall transport market in your city/region?
  • How do you plan to meet the future? (cutbacks, investments, changes)

The presentations are now published on the web site (requires that you log in). 

WS 2 - Picture




BEST annual seminar 2022

The BEST Annual Seminar 2022 took place in Stockholm on the 8th and 9th of June. The seminar covered a broad range of topics, like:

  • New Ticketing system in Reykjavik – Implementation and Expectations
  • HSL’s new strategy 2022-25
  • The effects of increased use of electric vehicles in the Oslo area
  • Distributional effects analysis of infrastructure projects – who benefits from new public transport projects?
  • Real-time service management - Balancing between customer expectations and organisational restrictions.
  • Customer perspective and experiences by replacing fixed bus lines in small cities with flexible door-to-door transportation
  • The need for speed: Prioritising efficient and reliable PT travel in contested contexts


BEST Seminar participants_v01.jpg


Workshop 1 - 2022: New ticket products - post covid

The first workshop took place on the 18th of March 2022, from 09.00 to 13.00 (CEST). Föli, the PTA in Turku, is the host of the workshop. It will focus on "New ticket products - post covid". The target group was people working with:

  • Customer insight regarding new ticket products
  • Developing, piloting or testing new ticket products

The presentations from the workshop are available in the workshop section of this website (login required). 




Join our group on LinkedIn

BEST has established a group on LinkedIn ® to make it even easier to maintain and develop a network with other public transport professionals. To join the group, click on this link.


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